Program Management Assistant
About us
Established in 1965, Vermillion, Inc. is an award-winning and recession-proof designer and manufacturer of custom-made cables and shielding built for general aviation, aerospace and defense applications. Our employees enjoy a small company atmosphere with big-company benefits, including health/vision/dental insurance, FSA/HSA, PTO, education and tuition reimbursement, and matching 401k. Our culture centers around collaboration and the individual contributions brought to the table daily by everyone on our team.
About the role
The Program Management Assistant works on the sales team, providing support to the Inside Sales Manager, as well as internal and external stakeholders – colleagues and customers will rely on you to relay information – clearly, and in a timely manner – regarding orders and maintenance requests.
Position Purpose and Objective
The program management assistant functions in an administrative capacity on the sales team, providing support for the Inside Sales Manager, the Program Manager, and the customers they serve.
Essential Job Duties and Responsibilities
- ▪ Initiate quoting process and submit to program manager for final pricing confirmation
- ▪ Create proposals for customer by combining required information from RFQ package and pricing sheets and communicating to appropriate parties.
- ▪ Maintain RFQ Log by assigning quote numbers when RFQs are received and distributing to appropriate departments both internally and externally
- ▪ Resolve customer issues in a timely manner
- ▪ Enter and maintain customer purchase orders in SyteLine
- ▪ Monitor assigned customer schedules, changes, etc. using internet portals as well as any other necessary means of communication
- ▪ Ensure assigned customer updates are made to the Production Schedule and communicated to the affected parties
- ▪ Maintain copies of invoices in Customer Service Department
- ▪ Assist in any collection efforts by accounting department
- ▪ Provide ad hoc reporting for Management
- ▪ Conduct general administrative duties, including filing, copying, and data entry
- ▪ Act as a backup admin for front desk when absent
- ▪ Perform other duties as assigned
Qualifications
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The list below is representative of the qualifications required to successfully fulfill the obligations of this position and is not intended to be all-inclusive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- ▪ High school G.E.D. with a background in sales, marketing, finance, or other related field.
- ▪ Demonstrated experience in a customer-centric environment
- ▪ Strong interpersonal communication skills
- ▪ Ability to organize, manage, and complete multiple tasks
- ▪ Ability to work independently, with minimal supervision
- ▪ Strong working knowledge of Microsoft Windows and Office applications
Vermillion Incorporated is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.